

Amy Packer
Director of Sales Operations,
Hughes Enterprises,
an Envoy Solutions Company
After starting my career as a receptionist, I quickly learned the importance of leaving a lasting first impression on customers and the fine art of multitasking efficiently. My journey evolved to Purchasing and Procurement, where I learned the intricacies of vendor management, supply chain dynamics, and the art of negotiation. My next role was Customer Service Management, which helped craft my motivational skills, followed by a position as an Equipment Project Manager, which underlined the significance of strategic project plans and disciplined timeline management. Then, my time as a Marketing Manager refined my ability to craft messages tailored to resonate with our customers and prospects. Today, as the Director of Sales Operations, I draw from this skillset to drive our company's growth.
I stayed in packaging because it was an industry that was very interesting to me. Every day is different. We are very focused on helping manufacturers and other distribution companies with continuous process improvement, and in turn, I get the honor to learn how these amazing companies run and how products are made and brought to market in so many ways. It’s fascinating.
Central to this network's essence would be fostering support, encouragement, continuous education, and personal growth to collectively empower its members.
Encouraging these qualities from a young age can make a significant difference in how individuals navigate their careers and achieve their goals.
Amy Packer, Director of Sales Operations at Hughes Enterprises, an Envoy Solutions Company
Amy is a seasoned professional with 25 years of experience in the packaging industry and currently serves as the Director of Sales Operations for Hughes Enterprises, an Envoy Solutions Company. Throughout her career, Amy has held various key positions within Hughes, including Customer Service Manager, Equipment Project Manager, and Marketing Manager, among others, providing her with a comprehensive understanding of both the internal infrastructure of packaging distribution and outside sales strategies. Recognized for her exceptional contributions, Amy has been honored with the Champion of the Year Award in 2016, 2020, 2022, and 2023, as well as the President's Award in 2020, by the Packaging Distributors of America (PDA) of which she is a long-time member and currently serves as co-chairwoman of the PDA Member Council. She has recently been elected to a 2-year term on the Envoy Solutions Sales Advisory Board. Her dedication and expertise have played a crucial role in driving the company's success and fostering companywide advancements.